A few days ago my wife wanted to deposit some money into my Chase account at the ATM.
Chase bank has a new atm system where once you type in your pin you can then deposit
your cash by sliding the money into the machine. Seemed simple enough right? First time using
the system by the way. Well she told me the system asked her if she wanted a receipt and
luckily she did for my records. The next day I checked my account but the cash had not been
posted. I figured this was a little strange since what was deposited was cash so most if not all
banks post it right away or at least tell you on your online banking that the deposit is pending.
So I called Chase bank to inquire about the ATM deposit and can you believe they had no record
of a deposit in my account? Luckily we had the receipt that tells the Chase Claims the routing
number. Still they could not trace the deposit even with the receipt! Well after my bitching to
them I finally got my deposit within 15 mins after they "did further investigation'. What a load of
crap. It would of really sucked if I had not had the deposit slip. i would of been out 100 bucks.
Oh well lesson learned. Deposit in person and never use their ATM system to deposit. So much